Monday, July 25, 2011

Employee engagement through leadership development

Our global leadership crisis has me thinking about the need to develop the leader inside each and every one of us. Leadership development is often reserved for our "best and brightest", the people that have been identified as "high-potential" performers. This practice and philosophy has surely contributed to the widespread state of inept governance and corporate corruption we see in headlines across the globe. If we can no longer count on our best and brightest to lead, perhaps it's time to to consider a new approach.
The unprecedented, exponential pace of global change demands a new vision of everyone as leader. A Japanese proverb advises: "None of us is as smart as all of us." and there is not a single person I can think of who I would not benefit from leadership development- particularly in the crucial skills of "leading self". This approach also has the added benefit of increasing employee engagement. Investing in the development of people has a multiplier effect on desired performance.
It is important to note that the cost of providing development opportunities has dropped dramatically. Thanks to technology, the cost of high-quality self-development programs are now within the reach of any organization. Take for example the leadership learning system recently created by Richard Barrett. The New Leadership Paradigm training program is a state-of-the-art leadership development learning system based on evolutionary principles.  The system is flexible, customizable, and comprehensive. It provides for both emergent and structured learning in a self-managed or facilitated learning environment. The training program is comprised of four learning modules: 1. Leading self 2. Leading a team 3. Leading an organisation 4. Leading in society
The New Leadership Paradigm web site and learning materials are updated on a regular basis based on feedback and suggestions from users and facilitators of the learning system. It is a collective, collaborative, and evolutionary learning venture that can deliver cost-effective leadership training to everyone in your organization. 
While it makes sense to limit participation in module 3 and 4 to your high-potentials and high-performers, it makes equal sense to offer modules 1 and 2 to everyone in your organization. Everyone can benefit from more focus and development in the areas of personal mastery and teamwork. 
This time of great change calls for each of us to step up to greater personal mastery and a greater appreciation of  what we can accomplish as leaders and members of teams. After all, none of us is as smart as all of us.

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Wednesday, March 31, 2010

What Will be Your Legacy?




I just wrote my Mom's eulogy so I have spent the last several days contemplating her legacy. It made me realize the true value of keeping legacy in mind every day- for each decision, each action, each time we interact with one another. It can be easy to lose sight of these truly important things in our fast-changing and complex world.
What will be your legacy? Mom was a teacher and grade-school librarian so her legacy was much more far-reaching than her immediate family and friends. One thing was clear to anyone whose life she touched, she always gave her best and expected the same of those she loved, cared about and watched over. Her grade-school students not only learned proper grammar and how to write a paper, they also learned discipline and respectful behavior. They learned to always do your best, try your hardest and make someone you love and respect proud. Those lessons are her enduring legacy, and for that I will always be grateful. I imagine the same is true for her students.
As a leader, what will your legacy be?

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Thursday, June 11, 2009

Re-humanizing business with social media

Social networking tools like Twitter, LinkedIn, Facebook etc. are re-humanizing business. That was my biggest take-away from from the Ohio Growth Summit 2009 which had an entire track devoted to social media for business.

I must admit I was surprised. Although I have been pretty active on LinkedIn for some time: http://www.linkedin.com/in/tomrausch I am only just getting active on Twitter: http://twitter.com/tcrausch and I just recently updated a long-neglected Facebook page: http://www.facebook.com/profile.php?id=1522495234&ref=name However, I hadn't really put together the idea that all this technology was re-humanizing business.

A recurring theme of the sessions was how most businesses don't "get" the potential power of these tools. I certainly only had a glimpse of their full power prior to hearing from some people who have really leveraged these communication platforms. People are making important connections using these tools. They are also doing "hard business". They are finding new clients and distribution channels. They are recruiting the best and brightest of the next generation of employees. They are building cultural capital and high employee engagement cultures by encouraging the use of social networking by their employees. The social media-savvy business still seems to be the exception though.

Many organizations remain too rigid and hierarchical to embrace these tools. There is the great and pervasive fear of losing control- an illusion to which many still cling. There is also the popular and hard to refute personal reason for not playing the new social media game: I DON'T HAVE TIME FOR YET ANOTHER THING ON MY TO-DO LIST!

Well, this world just keeps spinning faster and it turns out that it only takes a little bit of strategic focus to get these powerful tools working to re-humanize your business. Here are some simple ideas to consider:

1. Encourage your new business development/sales & marketing folks to learn what the experts on LinkedIn are doing.
2. Get your tech folks and HR team together to explore how you can best use the tools your employees are already using to build a stronger culture.
3. Get your customer service folks to start "listening" with the tools and then figure out how to actively engage the conversations already happening about you.
4. Have your leaders start blogging- for the team or for the public or both.

Chances are, with a little strategic effort, you will find these tools will begin to re-humanize your business too!

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